Dylan BlandSo, how are things going?As I reflect back on the first four weeks of Book Hero, I’m proud of what we’ve achieved as a team and I’m super optimistic for the future!5h ago5h ago
Dylan BlandReady for Opening Week…With the warehouse leased and the shelves filling up it was time to turn our attention back to the Book Hero brand.Oct 21Oct 21
Dylan BlandStepping tentatively into the world…With a name, a team and a place to call home — the next step in the adventure was to introduce ourselves to the local book scene and start…Oct 14Oct 14
Dylan BlandThe adventure begins…When I finished up at Mighty Ape I wasn’t exactly sure what I wanted to do with my time (or my life, really) but it turns out the answer…Oct 9Oct 9
Dylan BlandOK, I’m becoming a little more excited about AI…Back in November last year I wrote that I couldn’t be less excited about AI. I stand behind most of what I said, but as expected, my…May 13May 13
Dylan BlandKeeping Kiwi customers happy is good for business…I’ve been thinking recently about how running a business in New Zealand teaches you at least one valuable lesson — it pays to keep…Feb 23Feb 23
Dylan BlandForget CSAT and get hands-on with your customersAt Mighty Ape we found that being on the front line helping customers was among the very best things we could do to improve our overall…Dec 4, 2023Dec 4, 2023
Dylan BlandI couldn’t be less excited about AIToday I found myself reading the latest Bill Gates essay AI is about to completely change how you use computers and to be honest it made me…Nov 10, 2023Nov 10, 2023
Dylan BlandSlow Bake vs the MicrowaveWhen it comes to growing a company or service, a lot of people are drawn to the idea that fast growth is the best growth. We’re all in a…Jul 19, 2023Jul 19, 2023
Dylan BlandFind mentors and forge your own pathI’ve been extremely lucky to have met some extraordinary people very early in life that afforded me amazing opportunities in my…Jun 26, 2023Jun 26, 2023